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Please reference your included instruction manual. Confirm that the batteries being used with your FoxFury product are fully charged, installed in the correct orientation, and that the light has been powered to the ON position. If you are still having troubles, please Contact Us for assistance and to find out of your product may be covered under warranty.

Our products have a Limited Lifetime warranty. Read more about it here.

To register your product, click here.

Yes, most FoxFury products meet or exceed an Ingress Protection rating of IPX7.

Yes, FoxFury helmet lights, used with silicone straps, meet requirements of NFPA 1971-8.6 (2013)

Most FoxFury AC Adapters have an input of 100-240 VAC ~ 50/60 Hz.

If you live outside the USA, please Contact Us for assistance and to find out if the AC Adapter possesses the certification required for your country.

Most FoxFury AC adapters use either Type A or Type B world plugs. Alternative Type C and Type G world plugs are available for Nomad series products. Please Contact Us to find out more details.

Our products have a 2-year limited warranty. Read more about it here.

Yes, some of our lights do come in rechargeable versions.

The battery life depends upon the product. Please review the Specifications tab on each product page to find details. https://www.foxfury.com/collections/nomad-series

The consumption power varies between each of our different lights. Please Contact Us to find out more details.

You can find this information on the Specifications tab of each product page on our website.

You can find this information on the Specifications tab of each product page on our website.

The Lo-Pro models have an ultra-slim design that enables the light to clear external face shields on most U.S. style modern and traditional fire helmets.

Our products meet requirements of NFPA

Please call our Customer Response Team toll free at 1-844-369-3879 (or 760-945-4231) ASAP if you need to change or cancel your order. Please have your order number ready so we can assist. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.

After placing an order, you can view the order status 24 hours a day by simply clicking on your account on FoxFury.com. From there, you will be able to view information about your order.

You can find a list of dealers here. Different dealers carry different lines of our products. Please contact them to verify they have the product you are looking for.

Not at this time.

UPS calculates shipping based on the package size and weight. You can estimate cost (and delivery time) via our shopping cart.

FoxFury ships from Oceanside, CA so most orders within the continental USA will be received in 5 business days provided the item is in stock

• Orders received before 12pm PST are processed and shipped the same business day.

• Orders received after 12pm PST will be shipped the following business day.

• Please allow additional time for shipments to Canada, Hawaii, Alaska, U.S. Territories or Military APO/FPO addresses.

• Depending on the shipping option you have chosen, your delivery day will fall into one of these categories below.
  
  • Orders received before 12pm PST are processed and shipped the same buisness day.
  • *Orders received after 12pm PST will be shipped the following business day.
• Please allow additional time for shipments to Canada, Hawaii, Alaska, U.S. Territories or Military APO/FPO addresses
  

Ordered On	UPS 2 Day* (by end of day)	UPS 3rd Day Select* (by end of day)	UPS Ground* (by end of day)
	Expected Delivery	Expected Delivery	Expected Delivery
Monday	Wednesday	Thursday	Following Monday
Tuesday	Thursday	Friday	Following Tuesday
Wednesday	Friday	Monday	Following Wednesday
Thursday	Monday	Tuesday	Following Thursday
Friday	Tuesday	Wednesday	Following Friday

Yes. Please call FoxFury directly at 1-844-369-3879 (or 760-945-4231) to obtain a shipping quote and delivery estimate for rush delivery methods.

FoxFury provides an invoice at the end of the business day (5pm PST), which includes a tracking number for your order. You will also receive an email from UPS Track Ship with the tracking number.

Items ship from Oceanside, CA

• UPS Ground - items typically delivered in 1-5 days

• UPS 2nd Day Air - Delivery by the end of the second business day

Orders received after 12 pm (Noon) PST will be processed the following day.

If you've just finished placing your order, please call us ASAP at 1-844-369-3879 (or 760-945-4231) and we'll try to modify your order to next business day shipping, assuming we haven't yet hit our 12pm PST cutoff time. Please know that an additional shipping charge may apply. Please call us for further assistance so that we can help get your order to you.

If you've just finished placing your order, please call us ASAP at 1-844-369-3879 (or 760-945-4231) and we'll do our best to update the address before the order ships from our warehouse. Please know that an additional shipping charge may apply. Please call us for further assistance so that we can help get your order to you.

These orders are shipped via UPS Air, or UPS Blue.

Please allow additional time for orders shipped to these addresses.

We do not ship to PO boxes. We can ship to Military APO/FPO addresses. Those orders are shipped via UPS Ground. Please allow additional time for orders shipped to these addresses. We do not ship via USPS at this time.

Yes! Orders can be placed online, by contacting one of our Sales Managers, or connecting with one of our many Dealers.

Yes. Please email our Customer Response Team or call us directly at 1-844-369-3879 (or 760-945-4231) to obtain a shipping quote and delivery estimate. Some restrictions may apply. The FoxFury online store only ships to North American addresses.

Our lights ship in a custom FoxFury box. FoxFury's standard shipping policy is UPS Ground from Oceanside, CA unless special shipping instructions are provided. If you prefer to ship with another carrier, please contact our Customer Response Team for assistance. Additional charges may apply.

FoxFury.com currently accepts credit/debit cards provided by Visa, MasterCard, American Express and Discover for all orders.

We do not require a signature when we ship your package.

FoxFury designs, manufactures and sells LED headlamps, flashlights, shield lights,  and portable scene & area lights for departments, professionals and end consumers.

FoxFury's corporate headquarters are in Oceanside, CA, which is in Northern San Diego County.

FoxFury first opened its doors in August 2003, originally operating exclusively as a headlamp manufacturer.

We've been all-LED since opening in 2003. All of our lights utilize the latest LED technology from top suppliers like CREE and OSRAM.

Yes. We have an online store with a full catalog of all of our available products.

Yes. Some restrictions may apply. Please call or email us our Customer Response Team for assistance.

There are more than 300+ Dealers who sell FoxFury products around the globe.

FoxFury is privately held and has no plans in this direction.

We have sold lights to 46 countries so far. We're in every continent except Antarctica.

All FoxFury products are designed in Oceanside, CA. All FoxFury products are manufactured with the highest quality USA and foreign parts. Products are assembled in either FoxFury's controlled plant in Asia or the US, under strict quality control.

Please reach out to your Sales Manager or Contact Us to find out details.

Although we do not make our own LEDs, we've formed relationships with top LED manufacturers like CREE, OSRAM and Lumileds and, as a result, often get access to their newer offerings ahead of our competitors.

We do not yet offer Live Chat, however, please CLICK HERE to contact us through our website. Or give us a call,

844-369-3879 or 760-945-4231 - then press extension #6. A Customer Service Member will reply as soon as possible.

Business hours are Monday - Friday from 8AM - 4:30PM PST.

We spell our name as one word - FoxFury. There is no space between Fox and Fury, and contrary to popular belief, our name is not "fox furry".

We wanted a unique name that would help set us apart. Foxes are nocturnal, have keen eyesight in the dark and adapt to their specific environment. Like foxes, our lights come in various shapes and sizes and are found on every continent except Antarctica.