Please reference your included instruction manual. Confirm that the batteries being used with your FoxFury product are fully charged, installed in the correct orientation, and that the light has been powered to the ON position. If you are still having troubles, please Contact Us for assistance and to find out of your product may be covered under warranty.
Please call our Customer Response Team toll free at 1-844-369-3879 (or 760-945-4231) ASAP if you need to change or cancel your order. Please have your order number ready so we can assist. Please be advised that some orders are shipped very soon after placement, and it may not always be possible to cancel.
If you've just finished placing your order, please call us ASAP at 1-844-369-3879 (or 760-945-4231) and we'll try to modify your order to next business day shipping, assuming we haven't yet hit our 12pm PST cutoff time. Please know that an additional shipping charge may apply. Please call us for further assistance so that we can help get your order to you.
If you've just finished placing your order, please call us ASAP at 1-844-369-3879 (or 760-945-4231) and we'll do our best to update the address before the order ships from our warehouse. Please know that an additional shipping charge may apply. Please call us for further assistance so that we can help get your order to you.
We do not ship to PO boxes. We can ship to Military APO/FPO addresses. Those orders are shipped via UPS Ground. Please allow additional time for orders shipped to these addresses. We do not ship via USPS at this time.
Yes. Please email our Customer Response Team or call us directly at 1-844-369-3879 (or 760-945-4231) to obtain a shipping quote and delivery estimate. Some restrictions may apply. The FoxFury online store only ships to North American addresses.
Our lights ship in a custom FoxFury box. FoxFury's standard shipping policy is UPS Ground from Oceanside, CA unless special shipping instructions are provided. If you prefer to ship with another carrier, please contact our Customer Response Team for assistance. Additional charges may apply.
All FoxFury products are designed in Oceanside, CA. All FoxFury products are manufactured with the highest quality USA and foreign parts. Products are assembled in either FoxFury's controlled plant in Asia or the US, under strict quality control.
Although we do not make our own LEDs, we've formed relationships with top LED manufacturers like CREE, OSRAM and Lumileds and, as a result, often get access to their newer offerings ahead of our competitors.
We wanted a unique name that would help set us apart. Foxes are nocturnal, have keen eyesight in the dark and adapt to their specific environment. Like foxes, our lights come in various shapes and sizes and are found on every continent except Antarctica.