Help Center

FAQ

PRODUCT SUPPORT

What do I do if the product doesn’t work?

What warranty do your products have?

Are FoxFury products waterproof?

Do the headlamps meet the NFPA?

Do you have AC adaptors for certain countries?

What kind of the warranty does the Nomad have?

Is your light rechargeable?

What is the battery life of Nomad?

What is the power consumption of your lights?

What is the weight of your lights?

How long do the batteries last and what type of batteries?

Do the lights fit with a face shield on my helmet?

ORDERS

How do I change or cancel my order?

What is the status of my order?

Where to find the local dealer?

Do we take PayPal?

SHIPPING INFO

How is shipping calculated?

How long will it be before I receive my order?

I just placed an order online, when will I get my order?

I need my lights sooner. Are faster shipping methods available?

How can I track my order?

What is your shipping schedule?

Uh oh! I accidentally placed my order with UPS Ground shipping, but I need the order tomorrow!

Uh oh! I accidentally placed my order with the incorrect shipping address. What should I do?

How are orders shipped and delivered to Alaska or Hawaii?

Do you ship to PO Boxes or Military APO/FPO addresses? If so, how are they shipped?

Do you sell direct?

Does FoxFury ship internationally?

How are FoxFury lights shipped?

What forms of payment do you accept?

Will I have to sign for my package?

ABOUT FOXFURY

What is FoxFury?

Where is FoxFury headquartered?

How long has FoxFury been in business?

How long have you been making LED lights?

Do you sell directly to consumers?

Do you sell internationally?

Where can I buy FoxFury lights?

Is FoxFury a publicly traded company?

How many countries are your lights in?

Where are FoxFury products made?

How do I become a dealer?

Do you make the LEDs?

Do you offer Live Chat Support?

How is your company name spelled? 1 word or 2?

Why did you pick the name FoxFury?